Movim • BT has left my 80-year-old dad without a landline for months

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BT has left my 80-year-old dad without a landline for months

news.movim.eu / TheGuardian • 13 November 2024

After hours of calls to BT, engineer no-shows, complaints raised and multiple promises, nothing has happened

I am desperate to help my 80-year-old dad, JF, and his partner who have been left without a landline for more than two months by BT .

This is especially difficult as my dad has relatives in Canada that he usually phones every weekend, and his partner is Japanese. Both need a landline to call their families so as to not feel isolated.